Customer Relationship Management
Epicor points out that customer relationship management (CRM) strategies are as important to business today as they have ever been. They’ve designed their CRM software solutions to help you stay ahead of the curve and successfully meet the challenges that the market brings—helping you manage your entire customer lifecycle, from prospect to cash—to care effectively, improve operational efficiency, and accelerate growth, both internally and externally.
Epicor CRM provides a 360-degree view of the entire customer, supplier, or partner relationship regardless of position in the customer lifecycle. Epicor CRM software solutions broaden the scope of customer information to everyone within the organization and to stakeholders beyond, through contextual delivery of essential customer data to information workers, wherever it’s needed.
Their ERP and CRM software solutions are designed to help you meet your business goals.
* Reach new customers while retaining existing customer communities
* Enhance internal efficiencies
* Drive new product introduction
* Automate marketing activities
* Improve execution of customer service
With award-winning integrated applications, covering marketing automation (MA), sales force automation (SFA), case management, and customer and partner self-service, Epicor CRM software provides the functionality you need to ensure an all-around, world-class customer experience.
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